01 / THE BASICS
WHAT IS BATCH?
The short version: very good things, very limited company.
01 What is BATCH?
BATCH brings together products from cult favourites and emerging brands from all over the world - in boxes our members genuinely want to receive.
Each BATCH has its own focus - most with limited memberships and one-off boxes offered when available.
Every single product in each BATCH is curated for you. Nothing goes in just to make up the numbers.
Because only the best things come in BATCHes.
02 What will be inside?
Imagine the haul from the perfect shopping spree: everything you wanted, everything you had to have - and the brilliant things you never knew existed until they were yours.
That’s a BATCH.
Every two months, we curate a drop that feels as though we somehow gained access to your mental wishlist. Expect cult favourites, emerging names and globally sourced products chosen because you’ll want them immediately, use them constantly and show them off shamelessly.
Nothing destined for the back of a cupboard. Nothing included merely to make up the numbers. Just things that make life feel better - and make you wonder how you ever missed them.
Think less subscription box. More dream shopping haul, delivered.
03 How often will BATCH arrive?
Each BATCH has its own schedule.
Our flagship BATCH Box arrives every two months, while most other BATCHes drop monthly.
The frequency is displayed with the pricing for each BATCH as you sign up, so you’ll always know when your next BATCH is due.
04 Why is membership capped?
Because the best brands - from cult favourites to the most covetable emerging names - are far more likely to offer a limited quantity of their best products than thousands of units at a time.
So rather than scaling endlessly and padding drops with cheap filler just to make up the numbers, we cap our BATCHes at a level that lets us maintain the standard we promised - and make sure every drop genuinely delivers more value than the price of membership.
If your preferred BATCH is full, join the waitlist and we’ll let you know when a spot opens. In the meantime, take a look at our other BATCHes - every single one is curated with the same dedication to rocking your socks off!
05 HOW DOES BATCH GET VIP ACCESS?
BATCH is backed by decades of experience developing, sourcing and launching products with partners around the world. We know what exceptional looks like, where to find it - and who to call.
Brands trust BATCH because their products aren’t simply tossed into another members box. They’re carefully placed in front of people who genuinely appreciate exceptional products, talk about what they love and know a cult piece when they see one.
That opens the door to coveted hero products, emerging names, limited opportunities and pieces rarely seen inside a box.
In short: we know who to call - and what deserves a place in your BATCH.
02 / THE WAITLIST
FIRST DIBS.
How the list works, and what happens when spots open.
01 Does it cost anything to join the waitlist?
Not a cent. No card, no commitment. Just your name, your email and very good taste.
02 When does BATCH launch?
The first flagship drop is planned for January 2027. Waitlist members hear before anyone else - and get first dibs on the 500 spots.
03 How will I know when spots open?
We’ll email you first. Keep an eye on your inbox (and your promotions tab, just in case) - spots go to whoever claims them first.
04 MY CHOSEN BATCH IS FULL. DOES JOINING THE WAITLIST GUARANTEE ME A PLACE?
The waitlist gives you first dibs when a place becomes available. Your spot is secured when you claim it - so if an invitation lands in your inbox, take that as your cue, not something to sleep on.
05 Can I join more than one waitlist?
Absolutely. The flagship BATCH, The Beauty BATCH and The Golden Child BATCH each have their own waitlist. Join as many as you like - we won’t judge.
03 / MEMBERSHIP + PAYMENT
THE FINE PRINT.
No surprises. That’s a promise.
01 HOW CAN I PAY FOR MY BATCH?
You pay per drop - simple as that. Your membership is billed every two months, in line with each BATCH.
You can cancel your membership at any time, with cancellation taking effect from the following BATCH.
02 CAN I CANCEL MY MEMBERSHIP?
Of course. You can cancel your membership at any time through your account - no awkward phone call required.
Cancel before your next billing date and you won’t be charged for the next BATCH.
05 / THE EXCHANGE
SWAP, SELL, SCORE.
Because every item you keep should be one you’re obsessed with.
01 What if something isn’t for me?
That’s exactly what the BATCH Exchange is for.
Swap it with members across any BATCH for something that feels more you - whether that’s another colour, a completely different product or the coordinating piece you need to complete a set.
The whole point of BATCH is to ensure every item you keep is one you’re obsessed with.
02 What makes the BATCH exchange so special?
Some of the most coveted pieces we might want to include in a BATCH belong to a set - but an entire box of matching towels or glassware isn’t what we call curated.
That’s not a BATCH. This is a BATCH.
By including one standout piece - think a Fazeek wave coupe or Marimekko bath towel - we leave room for all the beauty, home, wellness and accessories that make opening a BATCH so exciting.
Obsessed with your $150 designer towel and want another? Another member may happily swap theirs for the $130 candle they can’t stop thinking about, or even that Fazeek coupe. It isn’t about matching price tags. Every BATCH already exceeds the cost of membership - it’s about ending up with the products that bring you the most pleasure.
If the piece you want isn’t available to swap, you may find it listed for sale at a members-only price capped by the BATCH team so everyone plays fair.
Your BATCH may arrive in a box, but the BATCH experience goes far beyond it - so every item you keep is one you’re obsessed with.
03 HOW DO I EARN POINTS IN THE BATCH EXCHANGE?
The BATCH Exchange is our members-only space designed to make every drop go further.
Members can exchange products from any BATCH - not just the one they subscribe to - and earn points along the way through not only those exchanges, but also by leaving online reviews and social UGC. The points begin adding up before your eyes.
Those points are like BATCH gold. Redeem them for limited offers beyond our regular drops, including special releases and selected luxury pieces available exclusively to BATCH members.
Think of it as your members-only BATCH playground - there to keep the fun going while you wait for your next drop.
Everything we do is about making the BATCH experience feel bigger than the delivery itself.
IYKYK.